POSTAGE & RETURNS

Postage

 

Items are in perfect condition when posted. We charge a postage fee only to cover our costs of materials and labour. Once your order has been processed and we have received cleared payment, your item(s) will be dispatched ASAP

 

To get a postage quote simply add the required items to your shopping basket and use the shipping calculator in the checkout area

 

Average lead time is 2 working days for you to recieve your order



Returns

 

 

Goods can be returned for a refund within a 30 day period

 

 

It is the customer’s responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will then refund the postage cost of returning the item (upto the value of the original postage amount) and the full order value, including the original postage amount paid

 

 

 

We CAN NOT refund Chain or Wire Rope as these would have been specifically cut to your desired length as thesae will be classed as a personalised order

 

 

All Returns should be sent to

 

 

Wire Rope Shop

Unit 12 Primrose Hill Trading Estate

Cradley Road

Netherton

Dudley, West Midlands

DY2 9SA

 

 

Please put a copy of your invoice with the returns and leave clear instructions of which items you have sent back