Items are in perfect condition when posted. We charge a postage fee only to cover our costs of materials and labour. Once your order has been processed and we have received cleared payment, your item(s) will be dispatched ASAP


To get a postage quote simply add the required items to your shopping basket and use the shipping calculator in the checkout area


Average lead time is 2 working days for you to recieve your order




Goods can be returned for a refund within a 30 day period



It is the customer’s responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will then refund the postage cost of returning the item (upto the value of the original postage amount) and the full order value, including the original postage amount paid




We CAN NOT refund Chain or Wire Rope as these would have been specifically cut to your desired length as thesae will be classed as a personalised order



All Returns should be sent to



Wire Rope Shop

Unit 12 Primrose Hill Trading Estate

Cradley Road


Dudley, West Midlands




Please put a copy of your invoice with the returns and leave clear instructions of which items you have sent back